Frequently Asked Questions

GoTasty is the all-in-one online ordering app for independent food & drink businesses — online and in person. It combines a branded ordering website and native mobile app, in-person Tap-to-Pay, loyalty, and marketing automation in one platform, so you sell more and turn customers into regulars. You get the same tech as big brands like Starbucks without the franchise fees — and when you deliver, you do it without handing a marketplace the 30% commission.

GoTasty is built for independent cafés and restaurants with 1–3 locations who are losing time to manual order-taking and don't have the customer data to bring people back. That includes coffee shops that want Starbucks-level ordering and loyalty, and pizza shops and restaurants that need delivery without handing a marketplace 30%. We also serve micro and mobile operators (coffee carts, food trucks, home bakers, farmers-market stands) who want one tool to take orders and card payments anywhere — and grow into a real brand.

GoTasty offers three plans: Starter at $199/month, Pro at $399/month (includes branded mobile app), and Enterprise with custom pricing for multi-location businesses. All plans include just 1% commission on orders – that is 29x less than delivery apps that take 30%. There are no long-term contracts; you can cancel anytime.

Switch to GoTasty's commission-free online ordering platform. We charge just 1% commission instead of 30%, so on $10,000/month in orders, you save $2,900/month. Migrate your customers from DoorDash and UberEats to your own branded app and website where they order direct from you.

Unlike DoorDash or UberEats which take 20-30% commission on every order and keep your customer data, GoTasty charges just 1% commission and you own all your customer data. GoTasty provides your own branded app and website, not a marketplace listing. Your customers order directly from you, building a relationship with your brand, not a delivery platform.

GoTasty is the leading commission-free alternative to DoorDash for independent restaurants. Unlike DoorDash's 30% commission, GoTasty charges just 1%. You get your own branded mobile app and ordering website, keep all customer data, and build direct relationships instead of renting customers from a marketplace.

Yes. GoTasty includes in-person Tap-to-Pay starting with the Starter plan, so your phone becomes your checkout. Accept contactless cards, Apple Pay, and Google Pay at the counter, curbside, in your cart, or at a market — with no card reader or POS hardware to buy. Every in-person sale flows into the same customer database as your online orders.

Yes. You can offer your own commission-free delivery: orders are fulfilled by drivers via Uber Direct at a flat fee, so you avoid handing a marketplace 15–30% on every order — and you keep the direct relationship with your customer.

Absolutely. GoTasty is built for micro and mobile operators, not just storefronts. You get a branded ordering site, in-person Tap-to-Pay on your phone, loyalty, and (on the Pro plan) your own native app in the App Store and Google Play — at a price an independent can afford, month-to-month with no setup fee.

GoTasty includes coffee shop loyalty program software built-in. You can set up points-based rewards (earn points per dollar spent), visit-based punch cards, birthday rewards, referral programs, and even social media loyalty that rewards customers for Instagram and TikTok posts. The loyalty program runs automatically with no manual tracking needed.

Yes! GoTasty provides independent coffee shops with Starbucks-level technology on an indie budget. You get your own branded mobile app for iOS and Android with mobile ordering, order-ahead, loyalty rewards, and push notifications – without franchise fees or enterprise-level pricing.

GoTasty loyalty includes customizable rewards (points, visits, or spend-based), birthday rewards, referral programs, and unique social media loyalty that rewards customers for Instagram and TikTok posts. The loyalty program runs automatically, engaging customers without you lifting a finger.

Restaurant marketing automation means sending the right message to the right customer at the right time, automatically. GoTasty automates SMS and push notification campaigns – plus AI-powered upsells and abandoned cart recovery – for welcome messages, win-back campaigns for lapsed customers, birthday rewards, and promotional offers. We focus on SMS and push (not email) because they actually get read.

Repeat customers are where the revenue is — regulars are roughly 7% of guests but drive up to 50% of orders (Toast + Resy, 2026), and a 5% lift in retention can raise profit 25–95% (Reichheld & Sasser, HBR 1990 / Bain). GoTasty's automated marketing and loyalty system is built to turn one-time visitors into regulars: it sends welcome campaigns after first orders, reminds customers to return when they've been away too long, celebrates birthdays with special offers, and rewards social media posts and referrals – all on autopilot.

GoTasty includes: branded mobile apps (iOS & Android), custom online ordering website, in-person Tap-to-Pay, commission-free delivery, loyalty and rewards program, automated SMS and push marketing, AI-powered upsells, abandoned cart campaigns, social media loyalty integration (reward Instagram and TikTok posts), referral program, real-time analytics dashboard, POS integration with Square and Clover, Stripe payment processing, geofencing and location-based notifications, and automated win-back campaigns.

A white label restaurant app is a custom-branded mobile app that appears to customers as your own app – your logo, your colors, your name in the app store. GoTasty provides true white-label apps for iOS and Android that look like you built them yourself, but without the cost of custom development.

GoTasty's Pro plan ($399/month) includes a custom branded mobile app for both iOS and Android. Our team helps you with your branding, uploading menu items and photos, and app store submission. Your app will be in the App Store and Google Play within about 2 weeks of signing up.

GoTasty integrates with Square and Clover POS systems. Orders flow directly into your existing system automatically, so there is no double entry or manual syncing required. This online ordering system with POS integration means orders from your app and website appear on your POS just like walk-in orders.

Yes, GoTasty is an all-in-one restaurant growth platform that replaces the "Frankenstein tech stack" of WordPress + Toast + Mailchimp + separate loyalty apps. One platform handles online ordering, mobile app, loyalty program, marketing automation, CRM, and analytics – all integrated and working together.

Not at all. GoTasty is designed for busy restaurant owners, not tech experts. Our dashboard is intuitive and easy to use. Our support team helps you with the technical setup, and ongoing support is always available to help you get the most out of the platform.

Setup is done for you. Our team builds your menu, photos, branded website, and (on the Pro plan) your native app, and configures your branding — you just give us a short list and approve the result. Most shops are live in about 2 weeks.

Yes, we can help migrate your existing customer data and loyalty points to GoTasty. Your customers will not miss a beat, and you will have a seamless transition to the new platform.

GoTasty uses Stripe for payment processing, which charges standard rates of 2.9% + $0.30 per transaction. This is the same rate you would pay with any other payment processor and far less than delivery app commissions. Money goes directly to your Stripe account.

GoTasty is month-to-month with no long-term contracts. You can cancel at any time. We believe in earning your business every month through the value we provide.

On average, restaurants save 29% on each order by switching from DoorDash to GoTasty. For a restaurant doing $10,000/month in online orders, that means saving $2,900/month or about $35,000/year. Our customers report saving $50,000+ annually once they migrate most orders to direct channels.