Frequently Asked Questions
Everything you need to know about GoTasty. Can't find what you're looking for? Contact our team.
Getting Started
Learn the basics about GoTasty
GoTasty is the Automated Growth Engine for independent restaurants and coffee shops. It is a white-labeled platform that combines online ordering, marketing automation, and loyalty into one seamless system. GoTasty gives independent owners the same tech superpowers as Starbucks without the franchise fees, and the same reach as DoorDash without the 30% commission.
GoTasty is built for independent restaurants and coffee shops who want to stop paying 30% commissions to delivery apps and start owning their customer relationships. This includes high-volume restaurants looking to reclaim their margins, coffee shop owners who want Starbucks-level ordering technology, and multi-location brands needing unified management across all locations.
GoTasty offers three plans: Starter at $199/month, Pro at $399/month (includes branded mobile app), and Enterprise with custom pricing for multi-location businesses. All plans include just 1% commission on orders – that is 29x less than delivery apps that take 30%. There are no long-term contracts; you can cancel anytime.
Commission-Free Ordering
How to avoid delivery app fees and keep your profits
Switch to GoTasty's commission-free online ordering platform. We charge just 1% commission instead of 30%, so on $10,000/month in orders, you save $2,900/month. Migrate your customers from DoorDash and UberEats to your own branded app and website where they order direct from you.
Unlike DoorDash or UberEats which take 20-30% commission on every order and keep your customer data, GoTasty charges just 1% commission and you own all your customer data. GoTasty provides your own branded app and website, not a marketplace listing. Your customers order directly from you, building a relationship with your brand, not a delivery platform.
GoTasty is the leading commission-free alternative to DoorDash for independent restaurants. Unlike DoorDash's 30% commission, GoTasty charges just 1%. You get your own branded mobile app and ordering website, keep all customer data, and build direct relationships instead of renting customers from a marketplace.
Loyalty & Rewards
Coffee shop loyalty programs and customer retention
GoTasty includes coffee shop loyalty program software built-in. You can set up points-based rewards (earn points per dollar spent), visit-based punch cards, birthday rewards, referral programs, and even social media loyalty that rewards customers for Instagram and TikTok posts. The loyalty program runs automatically with no manual tracking needed.
Yes! GoTasty provides independent coffee shops with Starbucks-level technology on an indie budget. You get your own branded mobile app for iOS and Android with mobile ordering, order-ahead, loyalty rewards, and push notifications – without franchise fees or enterprise-level pricing.
GoTasty loyalty includes customizable rewards (points, visits, or spend-based), birthday rewards, referral programs, and unique social media loyalty that rewards customers for Instagram and TikTok posts. The loyalty program runs automatically, engaging customers without you lifting a finger.
Marketing Automation
Automated SMS, email, and push marketing for restaurants
Restaurant marketing automation means sending the right message to the right customer at the right time, automatically. GoTasty automates SMS, email, and push notification campaigns for welcome messages, win-back campaigns for lapsed customers, birthday rewards, and promotional offers – all without you lifting a finger.
GoTasty's automated marketing and loyalty system is designed to turn one-time visitors into regulars. The platform automatically sends welcome campaigns after first orders, reminds customers to return when they've been away too long, celebrates birthdays with special offers, and rewards social media posts and referrals – all on autopilot.
GoTasty includes: branded mobile apps (iOS & Android), custom online ordering website, loyalty and rewards program, automated SMS, email, and push marketing, social media loyalty integration (reward Instagram and TikTok posts), referral program, real-time analytics dashboard, POS integration with Square and Clover, Stripe payment processing, geofencing and location-based notifications, and automated win-back campaigns.
White-Label Apps
Your own branded mobile app for iOS and Android
A white label restaurant app is a custom-branded mobile app that appears to customers as your own app – your logo, your colors, your name in the app store. GoTasty provides true white-label apps for iOS and Android that look like you built them yourself, but without the cost of custom development.
GoTasty's Pro plan ($399/month) includes a custom branded mobile app for both iOS and Android. Our team helps you with your branding, uploading menu items and photos, and app store submission. Your app will be in the App Store and Google Play within about 2 weeks of signing up.
Technical & Integrations
POS integration, all-in-one software, and setup
GoTasty integrates with Square and Clover POS systems. Orders flow directly into your existing system automatically, so there is no double entry or manual syncing required. This online ordering system with POS integration means orders from your app and website appear on your POS just like walk-in orders.
Yes, GoTasty is an all-in-one restaurant growth platform that replaces the "Frankenstein tech stack" of WordPress + Toast + Mailchimp + separate loyalty apps. One platform handles online ordering, mobile app, loyalty program, marketing automation, CRM, and analytics – all integrated and working together.
Not at all. GoTasty is designed for busy restaurant owners, not tech experts. Our dashboard is intuitive and easy to use. Our support team helps you with the technical setup, and ongoing support is always available to help you get the most out of the platform.
GoTasty typically launches in about 2 weeks. Our team helps you upload your menu items and photos, submit to the app stores, set up your custom website, and configure your branding. We provide hands-on onboarding support to get you up and running smoothly.
Pricing & Payments
Transparent pricing with no long-term contracts
Yes, we can help migrate your existing customer data and loyalty points to GoTasty. Your customers will not miss a beat, and you will have a seamless transition to the new platform.
GoTasty uses Stripe for payment processing, which charges standard rates of 2.9% + $0.30 per transaction. This is the same rate you would pay with any other payment processor and far less than delivery app commissions. Money goes directly to your Stripe account.
GoTasty is month-to-month with no long-term contracts. You can cancel at any time. We believe in earning your business every month through the value we provide.
Still have questions?
Our team is here to help. Book a demo and we'll walk you through everything GoTasty can do for your restaurant.